Cheval Three Quays Apartments

Check In

Check-in is from 3pm on the day of arrival. Early check-in may be possible on request for an additional fee but is subject to availability.

A Temporary Accommodation Licence Agreement is required to be signed by the resident and property manager prior to apartment occupation.

Check Out

Check-out is by 11am on the day of departure. Late check-out may be possible on request for an additional fee but is subject to availability. On departure please be sure that you close the door securely behind you.

Cancellation

The Cancellation policy for these apartments is as follows:

For reservations of:

• 14 nights duration or less, a cancellation may be made up to 72 hours prior to arrival

• 15 to 28 nights, 7 days’ notice of cancellation will be required

• 29 – 89 nights, 14 days’ notice of cancellation will be required

• 90+ nights, 30 notice of cancellation will be required

Failure to meet these terms will result in charges, detailed below.

• Stays of 1- 14 nights will be charged 3 nights cancellation fee

• Stays of 15-28 nights will be charged 7 nights cancellation fee

• Stays of 29-89 nights will be charged 14 nights cancellation fee

• Stays of 90+ nights will be charged 30 nights early departure fee

All cancellations must be confirmed in writing. No refunds will be made for non-arrivals.

**Please note during the summer period the cancellation will vary.**

Payment

For stays of less than 30 nights full payment will be due at least 2 weeks prior to arrival. If credit facilities are agreed then for stays of 30+ nights a minimum payment equal to the first months’ rental will be due at least 2 weeks prior to arrival, otherwise full payment for the booking will be required.

If a special or reduced rate has been agreed for a long term booking of over 60 nights then the landlord reserves the right to charge the full published rate backdated to the start of the booking if notice is given to leave early, even if notice is given within the time frames specified above.

Security Deposit

On booking you will be asked to complete and sign a credit card authorisation form and to provide a copy of photographic ID, either passport, driving licence or photo ID card. 

Extension Policy

Please provide us within at least 14 days, written notice to apply for an extension to the reserved moving-out date. Prestige Apartments will endeavour to grant any requests for such extensions however this will be strictly subject to availability and cannot be guaranteed. An alternative apartment may be offered if the apartment that was initially booked is unavailable for all or any part of the extension period.